WE’VE WORKED WITH
Strategic architects of smarter operations.
For over five years, ROI have worked with ambitious owners and leadership teams to redesign how their organisations operate. Strengthening structure, embedding automation and integrating AI where it delivers measurable advantage.
We are not a general consultancy.
We are not an AI training provider.
We are not a technology reseller.
We are strategic architects of smart operations.
Our leader operates at board level, bridging strategy and execution.
ROI was founded by Miles Thorp, a technology and automation leader with over 15 years’ experience designing and delivering integrated operating platforms across agency, enterprise and SaaS environments.
As a former Director and CTO, Miles has led automation-first transformation programmes, built AI-enabled systems and owned commercial performance and margin growth.
Proven in designing and delivering smart operations.
Our experience spans board-level strategy, architecture design, commercial accountability and hands-on delivery. Book a call with our founder to learn more about our work.
Award-winning global platform
Designed and delivered a scalable digital operating platform adopted globally, supporting thousands of users and enabling structured, repeatable programme delivery.
Reduced delivery time by 80%
Re-engineered fragmented workflows into automated, standardised systems, significantly reducing delivery timelines while improving consistency and margin.
Automated 60% of manual work
Designed platform-led automation that removed repeatable manual processes, increasing operational leverage without proportional headcount growth.
Improved profit margins by 20%
Redesigned operational architecture and introduced data-led forecasting and decision logic, directly strengthening profitability.
Saved 6,000+ hours annually
Replaced paper-based and manual processes with integrated systems, dramatically improving efficiency and visibility across departments.
Shipped AI into production
Implemented AI-driven content generation and optimisation workflows in live client and SaaS environments, delivering measurable efficiency gains rather than experimentation.
OUR RECOGNITION
Let’s design the next version of your business.
Book a strategic call with our founder to explore how smart operations strengthen growth, decision-making and margin.